Privacy Policy – The Medico Store
1. General
The Medico Store (“we”, “our”, “us”) operates an online platform for the sale of skincare, dermatology, and personal care products including serums, creams, gels, lotions, and related products from brands such as Sesderma, Bioderma, CeraVe, Ceuticoz, and Ivatherm.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.
By accessing or using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following information from users:
Full name
Mobile number
Email address
Shipping and billing address
Payment information
Order history
IP address and device information
Browsing activity on the website
We only collect information necessary for providing our services and improving customer experience.
3. How We Use Your Information
Your information may be used for:
Processing orders and payments
Delivering products
Customer support and communication
Sending order updates and notifications
Improving website performance and user experience
Preventing fraud and unauthorized activities
Sending promotional offers or updates (only if permitted)
4. Payment Information
All online payments are processed through secure third-party payment gateways. We do not store your debit card, credit card, UPI PIN, or banking passwords on our servers.
5. Sharing of Information
We do not sell or rent your personal information to third parties.
Your information may be shared only with:
Delivery and logistics partners
Payment gateway providers
Technical and website service providers
Legal authorities if required under applicable law
All such parties are expected to maintain confidentiality and security of your information.
6. Cookies & Tracking Technologies
Our website may use cookies and similar technologies to:
Improve website functionality
Remember user preferences
Analyze website traffic
Enhance user experience
Users may disable cookies through browser settings, though some website features may not function properly.
7. Data Security
We take reasonable security measures to protect your personal information against unauthorized access, misuse, loss, or disclosure.
However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.
8. Product & Medical Disclaimer
The skincare and dermatological products sold on our website are intended for personal use only.
We recommend consulting a dermatologist or medical professional before using any skincare or medical product, especially if you have allergies, sensitive skin, or existing medical conditions.
The Medico Store shall not be held responsible for allergic reactions, side effects, misuse of products, or self-medication.
9. Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such external websites.
10. User Rights
Users may request to:
Access their personal information
Correct inaccurate information
Delete their account or data
Opt out of promotional communications
For such requests, users may contact us through the details provided below.
11. Children’s Privacy
Our website is not intended for users below 18 years of age. We do not knowingly collect personal information from minors.
12. Policy Updates
We reserve the right to update or modify this Privacy Policy at any time without prior notice. Updated policies will be posted on the website.
13. Contact Information
For any privacy-related queries, complaints, or support, please contact:
The Medico Store
Kothrud, Pune, Maharashtra, India
Email: themedicalstore@gmail.com
Contact Number: 0702-0061094
14. Governing Law
This Privacy Policy shall be governed by the laws of India. Any disputes arising in relation to this policy shall be subject to the jurisdiction of the courts of Pune, Maharashtra.
